Our Commitment
At Tulipthread, operated by Techmerv Ventures Private Limited, we strive to provide a shopping experience that is convenient and stress-free.

Throughout this policy:

• “we,” “our,” and “us” refer to Techmerv Ventures Private Limited.
• “you,” “your,” and “user” refer to you, our valued customer.

We understand that plans may change, so this policy outlines how you can cancel your order if necessary.

Cancellation Before Dispatch
You can cancel your order if:

• The cancellation request is made within 24 hours of placing the order or before dispatch, whichever is earlier.
• You contact our customer service team via email to request the cancellation.

If the above conditions are met, a full refund will be credited to your original payment method within 5–7 business days.

After Order Dispatch

• Once your order has been shipped, it cannot be canceled.
• However, once the product has been delivered, you may request a return in accordance with our Return & Refund Policy.

Requesting Order Modifications

• Currently, changes to items or shipping details are not permitted after order confirmation.
• If adjustments are needed, you must cancel the eligible order and place a new one with the updated details.

How to Submit a Cancellation Request
For assistance with cancellations or related queries, please contact our support team at:  techmervventuresprivatelimited@gmail.com / techmervventuresauthorizes@gmail.com.